Important Note: Candy Crash is a fun match-3 candy elimination game. All points, levels, achievements, or any other in-game items in the game hold no real-world monetary value and cannot be exchanged for cash, gift cards, or any other form of monetary compensation or item of value outside of the Service.

The purpose of this Privacy Policy is to inform the Candy Crash Mobile Application users ("Users", "you") as to the information we collect, what we do with this information, and how your information is protected. This Privacy Policy outlines our information administration practices in relation to the information we acquire through the Candy Crash Mobile Application and affiliated services (collectively, the "Service"). At all times, PopBerry Studio ("we", "us", "our") strives to uphold the privacy of individuals and abides by the applicable laws, principles, and regulations. 'PopBerry Studio' refers to the operators of the domain gamecandycrashlgy.top or the Candy Crash Mobile Application, as well as to any services or products offered by or in connection to the operators of that domain and application.

When you access our Service, we automatically collect certain technical data from your device, such as language settings, IP address, time zone, type and model of device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our Service, analyze how our Users use the Service, ensure security, and potentially serve contextual advertisements where applicable and permitted.

For improving the Service and understanding user engagement, we may share aggregated or anonymized technical data with third-party analytics providers. We may also share necessary technical identifiers with advertising partners to serve contextual ads within the Service, where applicable. This helps us analyze different interactions (e.g., feature usage) and potentially show relevant ads (e.g., to users who engage with specific features).

Where applicable, if you do not provide us with relevant Personal Data necessary for core functionality, you may not be able to use certain features of our Service completely. You should not use the Service if you do not agree with this Policy and any other agreement that governs your use of the Service.

BY USING THE SERVICE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this confirmation, you must not use the Service. In such a case, you must cease using the Service and may contact us to request deletion of your data.

If you have any questions, please contact us at support@gamecandycrashlgy.top.

Privacy Policy Consent

By using the Candy Crash Mobile Application and its affiliated services, you consent to this Privacy Policy and its information administration practices. PopBerry Studio may provide additional disclosures or updates in relation to the privacy policy. These documents will apply supplementary to this Privacy Policy. These disclosures may expand on information administration practices or provide further clarification for specific practices.

If you disagree with or are not comfortable with any aspect of this Privacy Policy, you should immediately cease the use of PopBerry Studio's services.

Changes to the Privacy Policy

PopBerry Studio reserves the right to alter and/or modify this privacy policy at any time. Please review this policy periodically for any changes.

If any significant or substantive Privacy Policy Amendments are made, we will notify you through the Service or by email if we have your contact information and are permitted to do so. Your continued use of the Service after changes signifies your acceptance of the revised policy.

Who Does PopBerry Studio's Privacy Policy Apply To?

PopBerry Studio's Privacy Policy applies to all users of PopBerry Studio's services. PopBerry Studio's users are those who use the Candy Crash Mobile Application or affiliated services.

What Personal Information Do We Collect?

PopBerry Studio only collects information that is necessary for the provision and improvement of our Service. The information that we may collect includes, but is not limited to:

  1. Identification Information: User ID (used for Product Personalization, Analytics, and App Functionality; linked to the user's identity).
  2. Contact Information: Email address (if provided for account registration/recovery, support, or communication; linked to the user's identity).
  3. Technical Data and Device Information: We may collect certain device information, including:
    • Device ID (Used for Analytics, and App Functionality; Linked to the user's identity; Used for tracking purposes where permitted)
    • Device make, model, and operating system
    • Device properties related to screen size, orientation, audio, battery, device memory usage, settings, and boot time
    • Device settings related to accessibility features, font size, theme
    • Carrier, Operating system version
    • Country, time zone, and locale settings
    • Network connection type and speed, IP Address
    • Advertising IDs (IDFA/GAID), where permitted and applicable
  4. Usage Data (Events): Product Interaction (features used, time spent in app), Game Data (match sessions, scores, game duration, win rates, etc.), Advertising Data (ads viewed or clicked), Session data.
  5. Diagnostic information: Crash Data, Other Diagnostic Data (performance data), Logs, error reports and events.

Why Do We Collect This Information?

  1. To Provide and Improve Our Services: Collecting data allows us to operate the Service effectively, update features, fix bugs, and create new functionalities.
  2. To Protect Our Users and Platform Integrity: We collect data to ensure the Service is provided securely, to analyze user behavior for identifying potential misuse or fraud.
  3. To Comply with Legal and Regulatory Requirements.
  4. To Enforce our Terms and Agreements: Preventing prohibited activities, enforcing our agreements with users and third parties.
  5. To Maintain Your Registration and Account Access: Allowing you to access your account progress, game history, and settings securely.
  6. To Ensure Quality Control.
  7. Marketing and Communication (Where Permitted): Delivering relevant in-app messages or updates based on your communication preferences.

Information collected during download of the App

When you download the app, certain required information is transmitted to the app store you selected (e.g., Google Play Store, Apple App Store). This data collection is governed by the respective app store's privacy policy. We do not control this initial data collection by the store.

Data processing when using the App

As part of your use of the app, we collect data required for providing and using the app's features. This data is collected to provide you with the service, enable its functions, personalize your experience (like tracking game progress), and prevent misuse or malfunctions.

Who Will We Share Your Information With?

How Is Your Information Protected?

PopBerry Studio considers user privacy highly important. We implement reasonable administrative, technical, and physical security measures designed to protect client data from unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Data

The Candy Crash Service is intended for users who are at least 16 years old. We do not knowingly collect personal information from children under 16. If you believe that we have collected information from or about a child under the relevant age limit, please notify us immediately at support@gamecandycrashlgy.top.

Do We Use Cookies?

While mobile apps don't use traditional browser cookies in the same way, they often use similar technologies like SDKs (Software Development Kits) that store identifiers or data locally on the device for purposes like analytics, personalization, and tracking user sessions. You can often manage app data storage and tracking preferences through your device's settings.

How You Can Access or Change Personal Information

You may have the right to access, review, correct, update, or request deletion of your personal information held by PopBerry Studio, subject to applicable law. For requests, please contact us at support@gamecandycrashlgy.top. We will respond to your request within a reasonable timeframe.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: support@gamecandycrashlgy.top.

PopBerry Studio
Creators of Candy Crash